August 2023 PMSIG – Key Forces of Change: A system-first, people-centered approach to optimizing organizations

Many organizations struggle with change – the frequent outcome being costly, long-running endeavors that produce mediocre results. The reason? Change efforts frequently fail to use a systems-first, people-centered approach.

In this session, we’ll delve into essential topics, including:

• Sensing the Pulse of Your Organization: Learn how you might unravel the intricate web of organizational design and understand its interconnectedness.

• Unleashing Potential: Identify existing tensions and friction within your organization and gain valuable insights into resolving them effectively.

• Evolutionary Optimization: Discover the secrets to continuously fine-tuning your organization’s fit-to-purpose design, ensuring it stays ahead of the game.

Don’t miss out on this opportunity to revitalize your approach to change management!

About our panel:

Jon Bach – Interviewer – Director of Program Management in eBay’s Core Product division. He has more than two decades of software quality project experience as a tester, test manager, test consultant, and test director, which he now uses to help eBay make sure its marketing efforts are thoughtful and relevant. He has an energetic and practical style, and he is known to many eBay customers as “Jon the Bug Hunter.” Jon can be reached at

Matt Barcomb -Guest – Having served in roles from Principle Engineer to Product Executive, Matt has a 20+ year history of challenging mental models and disrupting the status quo. He is an org-design leader and product strategist who takes an evidence-based, outcomes-driven approach to evolve companies into systems-first, people-centered organizations. Matt takes satisfaction from working with others to uncover the “why” behind the “what” while growing individuals’ capabilities to meet future needs. He also enjoys homesteading, permaculture, hiking, and camping with his family of four in Concord Township, Ohio.

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